We offer free stock samples (without customized logos). However, the shipping costs will be borne by your side. Please note that the shipping fee will be fully refunded if your subsequent order value exceeds USD 20,000.
2. Can you provide design services for us?
Yes, we can. We offer professional artwork design services tailored to your needs, including silk screen printing, hot stamping, label printing, and customized logo application.
3. What are the advantages of your products?
- A. Premium quality paired with competitive factory-direct pricing (no middlemen markup).
- B. Strict quality control throughout the entire production process (from raw material inspection to final product testing).
- C. Professional one-stop service: covering design, R&D, production, assembly, packaging, and shipping.
- D. Timely after-sales support: if there is any quality issue with the products, we will replace defective items in full.
4. What are your payment terms?
- A. T/T (Telegraphic Transfer): 30% advance deposit, and the remaining 70% balance is due once the goods are ready for shipment.
- B. Western Union
- C. MoneyGram
- D. Cash (for on-site transactions)
5. What are your shipment terms?
We arrange shipping according to your specific requirements, with options including:
- By air
- By sea
- By international express (e.g., DHL, TNT, EMS, FedEx, UPS)
6. What is the usual process for doing packaging business with your company?
Our standard cooperation process for packaging orders is: first obtain your approval for the proof sample, then proceed with mass production. This ensures the final products fully match your expectations.
7. What are you specialized in?
We specialize in manufacturing a full range of cosmetic packaging, such as lipstick tubes, eyeshadow palettes, cosmetic bottles, cosmetic jars, plastic tubes, and more.
8. How long does it take to prepare samples? What about mass production lead time?
- Samples: We provide stock samples (ready for immediate dispatch), so you can receive them quickly.
- Mass production: The lead time depends on your order quantity, but it typically takes 7-10 working days for most orders.
9. Do you only sell the products shown on your website?
No - we also accept custom cosmetic packaging orders. As long as you provide a physical sample or a design draft, we can produce packaging that meets your specific requirements.